Back to all cookies
FunctionalCase-by-case

messagesUtk

HubSpot Messages identifier. Used by the HubSpot chat widget to recognise returning visitors and continue prior chat threads.

Does your site set messagesUtk before consent?

Scan my website free
Expiry

6 months

Set by

HubSpot, Inc.

GDPR & ePrivacy guidance

messagesUtk is classified as functional, which means its consent status depends on the exact feature and context in which it is used.

If it supports an optional service such as live chat, saved preferences, or personalised UX, prior consent is usually the safer position. If it is needed only after a clear user request, the necessity exemption may still apply.

Fix: document the feature, assess necessity with your privacy team, and delay the script until interaction or consent when the feature is optional.

Related cookies

Is messagesUtk on your site?

Scan my website free